General principles for processing of personal data

Personal data

  • is processed lawfully, fairly and in a transparent manner;
  • is collected only for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
  • shall be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
  • shall be accurate and, where necessary kept up to date and inaccurate or incomplete personal data will be rectified or erased or further processing suspended.
  • shall not be kept in a form which permits identification of the Data Subjects for longer time than necessary for the purposes for which the data was collected or for which it is further processed.
  • shall be processed in a manner that ensures appropriate security of the personal data.

Types of personal data

We only collect the following information in order to provide service and information to our customer: – Company name, address and other relevant contact information

  • Personal name, function title at company and contact information (company phone and mail)

Our purposes for processing your personal data

We only process your personal in order to pursue a legitimate purpose and generally we will only process your personal data if You have provided your consent.

We process your personal data for the following purposes:
To provide you with products, services and information that you request from us; or
To send you newsletters or other marketing material, including surveys; or
To administer our business relations and negotiate and execute agreements; or
To provide general customer service and support; or
To gain customer insights and knowledge of how our various services, including websites and applications, and products are used as well as evaluation and improvement hereof; or
To communicate with you regarding various matters; or


We may use cookies on our websites or our applications. The purposes of processing of data collected by the use of cookies, are the following:

to operate, improve and optimise the performance and user experience of the website and its services,

perform customer and user analysis and segmentation in order to improve our understanding of our users, and provide better and tailored services to users, including you, statistical purposes.

Disclosure, transfer and making available personal data to recipients

Gram & Juhl will only disclose personal data under the following circumstances:

Recipients who carry out services on our behalf, such as e.g. hosting, cloud computing, IT-support, marketing services, administrative services, training services or other data processing. Such recipients are only allowed to process the personal data in accordance with our instructions and the relationship will be governed by a written data processor agreement; or

To establish, exercise or defend our legal rights; or

In the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Gram & Juhl’s assets or stock (including without limitation in connection with any bankruptcy or similar proceedings)

If the recipient of the personal data is located in a country outside the EU/EEA not ensuring an adequate level of data protection, we will only transfer your personal data to such recipient following execution of a written transfer agreement based on the EU Commissions Standard Contractual Clauses.

Your consent

As stated above some of our processing activities will be based on your consent. In such case, you will have the right to withdraw your consent at any time.

If you withdraw your consent, we will cease to process your personal data, unless and to the extent the continued processing or storage is permitted or required according to the applicable personal data legislation or other applicable laws and regulations.

Please note that the withdrawal of your consent will not affect the lawfulness of processing conducted prior to the withdrawal. Further, as a consequence of your withdrawal of your consent, we may not be able to satisfy your requests or provide you with our services.

7 Data Security

In order to safeguard your personal data, Gram & Juhl has implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risks represented by the processing and the nature of the personal data to be protected, having regard to the state of art and the costs of their implementation.

Following the evaluation of the risk, Gram & Juhl has taken measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular where the processing involves the transmission of personal data over a network, and against all other unlawful forms of processing.

8 Your rights

You have the right to access to the data processed about you, subject to certain statutory exceptions. Furthermore, you can object to the collection and further processing of your personal data. In addition, you have the right to correct your personal data, if necessary. You may also choose to request us to restrict the processing.

We will delete or correct any information, which is inaccurate or out of date by reason of the time elapsed since it was collected or by reason of any other information in our possession.

If you provide us with a written request, we will also delete your personal data without undue delay, unless we have a legal basis to continue the processing, e.g. if the processing is necessary to establish, exercise or defeat a legal claim or necessary to the performance of a contract with you.

With regard to such requests, kindly provide us with relevant information to take care of your request, including your full name and email address so that we can identify you. We will respond to your request as soon as possible and within one month.

If you disagree with our processing of your personal data please be informed that you can lodge a complaint with your local data protection agency.

9 Complaints

If you have any complaints about the processing of personal data carried out by Gram & Juhl, please feel free to contact us at any time.

10 Links to other websites, etc.

Our websites may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies (third-party websites) or for the practices of such companies regarding the collection of personal data. When you visit third-party websites, you should read the owners’ policies on the protection of personal data and other relevant policies.

11 Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy in the future due to changes in applicable legislation or internal procedures. We will inform you of any such amendments.